The Customer Service Awards are a national recognition based on the quality and quantity of the reviews left on guidesforbrides.co.uk and are open to every business represented on the platform over the past year.
Nikita Thorne, Head of Strategy at Guides for Brides said: “For nearly 30 years, Guides for Brides has been at the forefront of educating businesses on meeting the needs of modern couples and the importance of exceeding all expectations in customer care.
"As an industry expert and a newlywed myself, I know how crucial these awards are to ensure businesses are recognised, and couples know who are the best people to contact for their wedding. Every business that has been recognised, whether a shortlisted business or finalist, should be extremely proud!”
Paula Moran, Director of Sales at The Windmill Village Hotel, Golf & Spa, said: "Overflowing with joy to share the exciting news – we've made it to the finals of the Customer Service Awards! It's an absolute testament to the dedication and hard work of our phenomenal team.
"A special shout-out to Robert and Olivia, the dynamic duo who never cease to amaze us with their unwavering commitment to excellence, always going that extra mile for our lovely wedding couples. This isn't just about an award; it's about the passion we put into every celebration, the laughter shared, and the unforgettable moments we create for our couples.
"So, here's to celebrating this journey, the joy it brings, and the pure happiness that comes from making each celebration truly exceptional. Cheers to the heart and soul of what we do!"
A panel of expert judges from the industry will now independently review the finalists and select the winners. The winners will be announced and all finalists celebrated at the black tie event on 27th March 2024 at Oxford Town Hall.
Download the Windmill Village Hotel Wedding Brochure
Photo Credit: Tommy James Photographer
