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Warwickshire Deponti Team Members Achieve Top Distinction in National Customer Service Qualification

Two team members from Warwickshire-based outdoor living specialist Deponti have achieved the highest possible result in a nationally recognised apprenticeship.

Kristine Svilpe and Carana North, both part of the Deponti UK team, have each been awarded a Distinction in their Level 3 Customer Service Specialist Apprenticeship. The qualification develops advanced skills in customer relationship management, communication, and service delivery. Achieving a Distinction places candidates among the highest-performing apprentices nationally.

Warwickshire Deponti Team Members Achieve Top Distinction in National Customer Service Qualification

Both team members completed the programme while continuing their day-to-day roles, supporting Deponti’s growing network of customers and trade partners.

Head of Operations at Deponti, Adam Tallack, said:
“We’re thrilled with Kristine and Cara’s outstanding achievements. Their dedication has equipped them to deliver even better support to our partners, reinforcing our commitment to exceptional customer service and our ambition to become the UK’s most trusted name in outdoor living products.”

This achievement reflects Deponti’s wider commitment to developing talent within its Rugby, Warwickshire team and supporting staff through nationally recognised training programmes.

With the outdoor living season fast approaching, the company is preparing for its busiest period of the year as demand grows for aluminium verandas, glass rooms, and garden structures designed to help homeowners enjoy their outdoor spaces all year round.

By investing in employee development alongside product innovation, Deponti continues to strengthen its reputation for quality products and excellent customer service across the UK.

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