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Don't let HR challenges hold your business back... Chamber HR offers you complete peace of mind

Chamber HR is a valuable resource for businesses of all sizes that employ people, that can assist with a wide range of people-related needs, available 24/7, 365 days a year and is fully included within our annual Chamber Membership package.

HR issues such as redundancy, workplace disputes or absenteeism can really derail a business.

  • For small businesses without in-house specialists, it provides access to expertise that is essential for managing the employment of their staff.
  • For larger SMEs with in-house resources, it serves as valuable support & sounding board for their HR department. Even large companies use the expertise of Chamber HR to assist with complex cases.

All included in our annual membership fee!

Want to find out how you can benefit from Chamber HR? Speak to our Membership Team today…

Tel: 024 7665 4321 (Opt 1) or email [email protected]


 What's included in the Chamber HR service?

As a Chamber of Commerce Member, you have unlimited access to:

  • 24/7, 365 day Advice Line access: Talk to an experienced HR/Employment Law specialist for any queries or guidance on finding documents
  • Comprehensive Online Doucment Library: Use over 450+ HR template documents which cover the lifecycle of an employee
  • Knowledge Hub & Health Check: In addition to reading our latest articles in the Newsroom, you can also take advantage of a HR Health Check
  • HR One2One: Schedule a complimentary One2One Meeting with a Quest Business Support Manager (BSM) to discuss the challenges facing your business and how we can help!

All included in our annual membership fee!

 How can your business benefit from Chamber HR?
  • Resolve any employment-related issue
  • Understand your HR responsibilities as an employer
  • Reduce costs from in-house or external HR support
  • Immediate answers to any questions/concerns
  • Stay compliant by ensuring you're up to date with all legislation
  • Operate with full peace of mind

 What types of issues can Chamber HR help me with?

The most common queries called in to Chamber HR Advice Line include:

  • Disciplinary Issues
  • Persistent Absence
  • Workplace Disputes
  • Disability and Capability issues
  • Redundancy
  • Equal Pay
  • Grievances
 What documents are available to download from the Chamber HR website?

There are over 450 HR documents available to download and the most commonly downloaded documents are:

  • Recruitment
  • Maternity & Paternity
  • Employee Contracts & Handbooks
  • Redundancy procedures
  • Disciplinary guidance

Want to find out how you can benefit from Chamber HR? Speak to our Membership Team today…

Tel: 024 7665 4321 (Opt 1) or email [email protected]

Who delivers the Chamber HR service?

Our Chamber HR services is provided by Quest Cover

Quest is a national provider of HR and Health & Safety services, training solutions, and consultancy. With over 30 years of expertise, we are recommended by the British Chambers of Commerce and the Trade Association Forum, supporting over 80,000 members.

Who is the Chamber HR Service for?

Everyone! Individuals operating as sole traders may use legal services, while small businesses with employees may utilise HR or H&S services. We offer support and advice for larger companies too.

How can unlimited access to Chamber HR be FREE? What's the catch?

There is no catch. The service is not free, it is available because the Chamber pays Quest an agreed fee to provide the service. It is a national scheme.

I have internal resources - do I still need them?

Yes  - these services can be used to support your in-house specialist via documents and advice. Book a One2One Discover meeting to show them the value of the service.

We currently outsource our HR - why do I need these services?

Because using the services could save you a lot of money. If you outsource HR you may find you dont need to. A One2One meeting with a Quest Business Support Manager will advise.

We never have any issues to manage - why do we need these services?

Our services go beyond crisis management or problem-solving. They are designed to address any questions or concerns you may have, as staying informed in a constantly evolving world can be challenging.

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Contact Us

If you have a question you would like to ask, please use one of the following contact methods below:

Phone 024 7665 4321
Fax 024 7645 0242

Coventry and Warwickshire Chamber of Commerce

Chamber House, Innovation Village

Cheetah Road

Coventry, CV1 2TL


Click here to view a map of our location for directions.

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