Over 600 Hillfields residents have already received tailored support through home visits, drop-in sessions and group workshops. Many households reported improved confidence in managing their energy bills, a better understanding of their heating systems, and reduced anxiety about winter fuel costs.

Now, phase 2 of the project will begin in April.

Building on its success, the expanded project will bring the same free, accessible support to residents in Radford - an area where fuel poverty remains a persistent challenge. The new phase will introduce additional outreach events, targeted sessions for vulnerable households, and closer collaboration with local community groups, faith organisations, schools and health partners.

WATCH will also train local volunteers in Radford as Energy Champions, equipping them with skills to support their neighbourhood and strengthen community resilience. The aim is not only to address immediate energy challenges but to empower residents with long-term knowledge that benefits the whole community.

The project will continue until the end of March 2028.

WATCH’s CEO, Nadia Taghi, said: “Our emphasis has been to offer friendly, practical guidance about the energy sector. Staying warm is essential for health and wellbeing. We’ve provided tips on saving energy, understanding bills, avoiding debt, and knowing your rights as a consumer. We’ll spend the next two years developing the project in Radford, as well as continuing our work in Hillfields.”