As The Herd continues to grow swiftly, it recognises the critical need to streamline and monitor all internal processes and communication channels carefully. Integrating Solaas technology allows the agency to enhance operational efficiency, improve transparency, and ensure consistent, high-quality client engagement.
Paul Scanlon, CEO of The Herd, said, "Implementing Solaas reflects our dedication to growing both smart and strong. It provides us with the tools required to manage our operations precisely and maintain clear and effective communication across the business and with our clients. This ensures we stay focused on delivering excellent outcomes at every stage."
René Wheeler, Director at Solaas, added: “We’re thrilled to partner with The Herd on this transformation. Our goal was to deliver a solution that not only supports their rapid growth but also gives them complete control over communications and operational workflows. By leveraging advanced features like call recording, transcription, and intelligent routing, The Herd can focus on what matters most delivering exceptional results for their clients.”
By adopting Solaas, The Herd underlines its role as a digital marketing agency committed to innovation and excellence, continuously evolving to meet client needs while safeguarding the integrity and quality of its services.
