On April 1st, The One% Partnership officially launched – and despite the date, this was no April Fool’s joke! This collaboration brings together the people development expertise of Haynes Oliver with the deep-rooted automotive aftersales knowledge of CXM Solutions. The result? A powerhouse partnership designed to help businesses drive performance, improve customer experience and enhance team capabilities.
Why The One% Partnership?
In business, the smallest improvements can lead to the most significant results. The One% Partnership is built on the principle that companies don’t need a complete overhaul to achieve success - they just need to make meaningful, continuous improvements. With a combined 50+ years of experience, Dave and John have worked extensively with businesses to overcome challenges, often from different angles. Now, by uniting their strengths, they offer something bigger, better and more impactful for the automotive aftersales industry.
The Strengths Behind the Partnership
CXM Solutions are experts in automotive aftersales development, with hands-on retailer experience and technical expertise. They help businesses streamline operations, improve efficiency and boost profitability.
Haynes Oliver are specialists in people development and leadership training, with award-winning programmes that transform teams. They help leaders and employees develop the skills, confidence, and mindset needed to drive success.
Together, as The One% Partnership, they provide:
- Aftersales excellence – Optimising retailer operations, technical processes and customer experience.
- People development – Strengthening leadership, engagement and team performance.
- A unified approach – Combining practical solutions with cultural change for sustainable results.
More Than Just a Business Collaboration
Businesses perform at their peak when people and processes work in harmony. Too often, companies focus on one while neglecting the other. A great team can only do so much if systems and processes don’t support them, and the most efficient processes mean little if the people driving them aren’t engaged or equipped with the right skills. The One% Partnership bridges this gap, offering an approach that integrates both elements seamlessly.
No Gimmicks, Just Results
The launch of The One% Partnership on April 1st may have coincided with April Fool’s Day, but the results are anything but a joke. This is a serious commitment to helping businesses achieve long-term, measurable improvements. Whether it’s enhancing customer experience, improving aftersales efficiency or upskilling teams, the partnership is all about driving sustainable success - one small step at a time.
By making small, strategic improvements, businesses can unlock their full potential. The One% Partnership is here to guide automotive aftersales companies on this journey, helping them make continuous, meaningful progress.
