About the Job

To provide an International Trade documentation service for businesses across the 2 counties and
beyond. This includes issuing a wide range of export documents, facilitating translation services,
providing a suite of International Trade Training and aiming to provide additional support where
requested.

Day to day you will:

1. Provide guidance to clients on how to complete export documents via the portal. This includes
   Certificates of Origin, EUR1 Documents, ATA Carnets and invoices. (Training and support will be
   provided)
2. Ensure that export documentation is completed in line with BCC accreditation requirements.
3. To act in an advisory capacity to customers with regard to International Trade enquiries. (Training
   and support will be provided)
4. Secure bookings for International Trade training courses.
5. Facilitate a comprehensive translator/interpreter service to businesses through trusted partners.
6. To build relationships and rapport with new and existing customers, using this and other business
   development methods to grow leads and convert to new business.
7. To engage and commit to ongoing training and ensure that knowledge on policies and customs
   procedures are kept up to date.
8. Complete administration tasks, including but not limited to: updating the CRM system regularly,
   filing paperwork within designated areas, keeping relevant documentation records in line with
   HMRC compliance and ATA Carnet storage.

What you will bring:

1. Strong teamwork ethics and reliability.
2. Excellent communication skills.
3. Experience in an administrative role.
4. Willingness to learn and retain information.
5. Experience with customer service.
6. Excellent attention to detail.

Mobility:

1. Ideally a car owner with full driving licence.

To register your interest, please submit your CV & cover letter to [email protected]

Find out more about us: Work for us | HW Chamber of Commerce