Phone 02476 654321

An update from Village Hotels


In light of the measures introduced to help reduce the spread of coronavirus across the UK, we want to update you regarding the restrictions that are impacting our hotels.

An update from Village Hotels

Whilst all of our hotels are closed for all non-essential travel during the dates below, we are pleased to inform you that we are still taking bookings for key workers and those on essential travel (as defined under Government rules).
England - 5th Jan to 21st Feb (inclusive)
Scotland - 26th Dec to 31st Jan (inclusive)
Wales - 20th Dec to 18th Jan (inclusive)
If you have an upcoming reservation, and you are not permitted to travel, we will contact you (providing the booking was made directly with Village Hotels, and we hold a valid email address for you). Guests will be offered the chance to rebook or cancel their stay. Where we have already taken payment, and you wish to cancel, a full refund will be processed automatically (please allow 10 working days from the date of your planned stay).
If you are permitted to travel and are planning to stay with us in the coming weeks, it's important you know that our guest services will be limited during this time. Due to lockdown restrictions, the Pub & Grill, Village Gym, Meeting Facilities and VWorks will unfortunately be closed. Guests will be able to access a takeaway breakfast (cold option only - no hot food) and Starbucks will be open at a number of our hotels (take-away only - not available at all hotels). Guests will also be able to access room service, for an evening meal.
We understand this will be disappointing for many of our guests, and we look forward to welcoming you back as soon as we are able! In the meantime, if you wish to start planning your great escape - rooms can be booked from £29 in our Big January Sale - bookable for dates right through to 30 Dec 2021!

Hurry - ends 12th January 2021 - find out more and book here.

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If you have a question you would like to ask, please use one of the following contact methods below:

Phone 024 7665 4321
Fax 024 7645 0242

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