Phone 02476 654321

Events & Digital Executive

Application closes: 30/06/2018

Coventry & Warwickshire Chamber of Commerce

Reports to:    Events & Marketing Manager

Department:  Marketing & Events

Type:            Permanent, Full Time

Salary:          up to £18,000pa

Events & Digital Executive

Job Purpose

To support the Events and Marketing Manager in the organisation and delivery of an annual programme of events which support the full range of Chamber activities: membership recruitment and retention, partnerships, networks, campaigns, business support and international trade.

To support the Events and Marketing Manager with the development, implementation and administration of the Chamber’s digital marketing strategy

Main Duties and Responsibilities

  • Assist with the organisation and delivery of Chamber events, working with departments across the Chamber to define requirements in support of Business Plan objectives
  • Support the promotion of events, especially using social media, digital marketing and advertising channels
  • Generate marketing literature, flyers, website content and other digital content for event marketing
  • Management of delegate bookings - updating relevant documents with accurate information of the booking, manage and maintain event bookings via CRM, sending confirmation / joining instructions and being main point of contact for queries

Undertake the administration associated with delivery of events calendar.  This includes:

  • Source suitable and cost effective venues which meet the event brief
  • Negotiation and liaison with venues
  • Speaker management
  • Supplier management (design, print, AV etc.)
  • Producing name badges & delegate lists
  • Monitor and report on event budgets and look to identify opportunities to generate income and/or cost savings without compromising on quality
  • Take a leading role at Chamber events to ensure that delegates and stakeholders have an exceptional event experience
  • Work with Events & Marketing Manager to effectively monitor and analyse the success of events and provide executive report summaries on performance and success.
  • Support the delivery of the Chamber digital marketing strategy
  • Regularly update the Chamber’s website ensuring that content is up to date, accessible, relevant and fresh
  • Develop and create digital content consistent with the Chamber brand and messaging

General Duties and Responsibilities

  • Keep informed about local and national policies, campaigns and initiatives in respect of business growth and development
  • Maintain accurate and timely records through the Chamber CRM system
  • Undertake training, continuous professional development and accreditation processes as required for the post
  • Undertake all work with due regards to Quality Standards and Health & Safety and Equal Opportunity Policies


Person Specification

  • Experience in events management and digital marketing techniques, including social media channels
  • Excellent administration and organisational skills
  • Proactive approach to work using initiative to seek resolutions and solutions
  • Understanding of the importance of brand, brand values and key messaging
  • Highly developed interpersonal, written and communications skills
  • A commitment to equal opportunities
  • Driving license and use of a car for business purposes
  • Excellent IT and integrated business technology skills
  • Ability to write effective correspondence and marketing content with excellent spelling, grammar and attention to detail
  • Flexible and responsive to constantly changing demands and priorities
  • Ability to produce marketing and communications copy
  • Good working knowledge of Microsoft Office Programmes, including Publisher
  • Good working knowledge of Adobe design packages, including Photoshop and Illustrator
  • Good knowledge and use of social media including LinkedIn, Twitter, Instagram and Facebook
  • Experience of SEO and PPC / Ads

This vacancy and advert will be closed as soon as sufficient applications are received, candidates may be required to attend interviews at short notice. It is strongly advised that you complete and return your application as soon as possible.

Application by CV and covering letter via email to [email protected]

Application Form | Equal Opportunities Form | Job Description

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Phone 024 7665 4321
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Coventry and Warwickshire Chamber of Commerce

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Cheetah Road

Coventry, CV1 2TL


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