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Business Adviser

Coventry & Warwickshire Chamber of Commerce
Application closes: 22/01/2019

Business Adviser

Job Title: Business Adviser
Job Type: Permanent, Full Time, 37 Hours per week
Salary Range:
Circa £34k

Main Duties and Responsibilities:
- Proactively develop relationships with businesses eligible for support
- Undertake business diagnoses and needs assessments to identify opportunities for growth and development
- Carry out a range of face to face networking and virtual engagement activities to build a case load of eligible and suitable SMEs, ensuring an adequate pipeline in order to meet monthly performance targets
- Build relationships with partner organisations and key stakeholders to raise the profile of the Chamber’s Business Support Programmes across Coventry and Warwickshire
- Work with businesses to produce, and implement, an action plan to address the growth and development issues identified through the diagnostic and assessments
- Provide one to one Business Advice and Coaching on a variety of business issues, including Marketing, leadership and management, business planning, strategic financial planning and management, diversification planning
- Ability to develop own advice/ guidance sessions responding to present market conditions and individual business requirements
- Assist businesses to secure and signpost to other resources needed for the implementation of action plans (for example DIT services)
- Where appropriate, assist businesses to secure Access to Finance Grants

- To develop and maintain relationships with Business owners, to include meetings and ongoing support to ensure expectations are fulfilled
- To ensure Businesses expectations are fulfilled, and where appropriate make referrals to other publicly funded support and/or the private sector
- To work to a set of targets, based on numbers of businesses assisted, jobs created as a result of the assistance provided, as well as referrals, and monthly activity targets

This post is part funded by the European Regional Development Fund.


Business Adviser


General Duties and Responsibilities:
- Maintain accurate and timely records via the Chamber’s CRM system and other systems directed by the funder
- Undertake training, continuous professional development and accreditation processes as required for the post
- Keep informed of national and local policies and initiatives in respect of business growth and development
- Undertake all work with due regards to the Chamber’s Quality Standards and Health & Safety and Equal Opportunity Policies

Person Specification:

A minimum of two years experience providing intensive business advice to Small and/or Medium size Enterprises (SMEs)
A thorough understanding of the nature of businesses within Coventry and Warwickshire
Experienced in assisting or working in a range of sectors, including the following:
Manufacturing, Engineering, Aerospace, Construction, Energy, Professional sectors, Digital and creative, Automotive, Aerospace
An in depth understanding of strategic and operational issues affecting SMEs
Ability to assess business growth potential and familiarity with associated diagnostic techniques within a specific timeline
Proven track record or knowledge in assistance with grant applications
Ability to produce and interpret business accounts including management accounts, profit and loss accounts, cash flows and balance sheets
A good general understanding of strategic planning, basic business law, marketing, raising investment and investment readiness and diversification planning

Ability to analyse information, formulate conclusions and make recommendations in a timely manner

Commercially astute - with a proven ability to quickly understand a new business or industry and the challenges and opportunities it presents
Ability to support a range of SMEs, from Starts Up, to more established businesses
Ability to deliver formal and informal presentations and adapt style according to the audience
Attend Chamber & partner events, networking on behalf of the program whilst acting as an ambassador of the Chamber
Good working knowledge of Gmail, G Drive, G suite Microsoft Office particularly Excel and Word
Ability to communicate verbally and in writing with a wide range of people
Ability to build and maintain good client relationships
Ability to assist and offer advice to other departments in the Chamber
Proactive approach to work
A commitment to equal opportunities
Driving license and use of a car for business purposes
Achievement, or willingness to work towards, Membership of Institute of Enterprise and Entrepreneurship (successor of SFEDI Programme)


To apply for this role, please email a covering letter and your CV to [email protected] or call 024 7665 4321 for an informal chat.

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If you have a question you would like to ask, please use one of the following contact methods below:

Phone 024 7665 4321
Fax 024 7645 0242

Coventry and Warwickshire Chamber of Commerce

Chamber House, Innovation Village

Cheetah Road

Coventry, CV1 2TL


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